Platform API — Frequently Asked Questions
Compatibility, models, data protection and pricing — answered short and binding.
Do I need to rewrite my code to use the Platform API?
No. The API is OpenAI-compatible — you just swap the base URL and key, and your existing code keeps running unchanged. No new SDK, no migration.
Where are the models that run behind the Platform API operated?
EU-sovereign, under our control — including the best reasoning models, always in their latest version. Frontier models like Claude, GPT or Gemini run through the same router.
What happens if a call contains personal data?
The PII gate enforces an EU-sovereign model centrally. Combining the "frontier" tier with contains_pii is blocked with a 403 policy_violation and logged — evidence for EU-AI-Act audits.
How is usage billed?
Per token and per tenant, metered to the second. Volume tiers apply from 100M tokens/month; non-urgent bulk jobs run through /v1/batches at roughly half price.
Can I use retrieval (RAG) through the API too?
Yes — managed RAG via /v1/rag handles extraction, chunking, embeddings and the index, isolated per tenant. Only embedding tokens, vector storage and queries are billed.
Can my own domain APIs talk to the agents?
Yes, via MCP. You attach your domain API per tenant as an MCP tool, and the agent uses it scope-gated like a platform tool — the business logic stays in your product.
Is the Platform API generally available yet?
It's currently in early access: the API key is issued right in your workspace, with a starter quota included and no sales call required.