Support
Answers to the most common questions, and the direct way to reach us.
How to reach us
Write to hello@linkworld.ai — we answer within one business day. For a conversation, book a slot directly. Bugs are fastest reported inside the product via “Report a bug”; they reach us with every detail attached.
The “LinkWorld” Chrome extension
The extension connects the LinkWorld desktop client on your computer to the tabs in the “LinkWorld” tab group of your own Chrome. That lets your heads read pages you are signed in to — your shop admin, your ad accounts, your Search Console. It needs the desktop client (Settings → Desktop Client). On first contact the extension asks once: Allow. After that it connects without asking. Only tabs inside the “LinkWorld” group are visible; dragging a tab out, closing the group, or disconnecting from the extension icon ends the access at once. Which domains may be opened at all is your decision in LinkWorld under Settings → Your browser.
If something is off
No dialog appears: check that the desktop client is running and shown as connected (Settings → Desktop Client). The extension asks again once you make it forget the trusted client on its status page (click the icon). A page does not open: a head may only open domains you allowed; the card for that appears in your inbox and in the desktop client. The extension is missing: the desktop client opens the store page itself; you only click Install.
Data
What the extension reads, where it goes and what it stores is described in our Privacy Policy, section 9.